Don't Panic! Here is where your money went.

If you noticed your balance has gone down, it is almost always due to one of the following normal account activities.

1. You Requested a Cashout

When you request a withdrawal (e.g., to PayPal or Crypto), the funds are immediately deducted from your "Available Balance" and moved to a "Pending" status. This prevents you from spending the same money twice.

• Check: Go to your Account Page and look at the "Transaction History". You will likely see a "Pending Withdrawal" transaction.

2. Chargeback (Offer Reversal)

Rarely, an offer provider may reverse a reward if they determine the task was not completed correctly (e.g., rushing through a survey). In this case, the previously credited amount is deducted.

• Check: Look for a negative transaction in your history labeled "Chargeback" or "Reversal". See our Chargeback Guide for more details.

3. Admin Adjustment

In very rare cases, if a system error credited you too much (e.g., a double credit for the same task), an admin may correct your balance to the accurate amount.